Strategi untuk Mengurangi Turnover Intention yang dipengaruhi oleh Work Discipline, Job Demands, dan Financial Compensation
DOI:
https://doi.org/10.51135/kambotivol6issue1page1-12Keywords:
Work Discipline, Job Demands, Financial Compensation, Turnover IntentionAbstract
This study aims to analyze the impact of work discipline, job demands, and financial compensation on employee turnover intention in the billing division of CV “X”. The research uses a quantitative descriptive analysis method with a saturated sampling technique, involving 52 employees as the sample. Data was collected through a Likert-scale questionnaire and analyzed using multiple linear regression with SPSS 28. The results indicate that work discipline and financial compensation have a significant positive impact on turnover intention, while job demands have a negative effect on turnover intention. This study concludes that the company should improve work discipline and financial compensation while managing job demands to reduce employees' turnover intention. The implications of this study highlight the importance of managerial policies that balance job demands, work discipline, and compensation to reduce turnover rates within the company.
References
Antara, I. P. C. W., Widiantara, I. M., Fakhrurozi, R. N., S Suidarma, I. M. (2024). Analisis Disiplin Kerja, Motivasi Kerja dan Lingkungan Kerja Terhadap Turnover Intention Karyawan di Klapa Resort. Jurnal Ilmiah Akuntansi Dan Bisnis, 9(1), 33–45. https://journal.undiknas.ac.id/index.php/akuntansi/article/view/5272
Arianto, D. A. N., S Wahyuningsih, E. (2022). Pengaruh Kepemimpinan, Keterlibatan Kerja dan Kompensasi Finansial Terhadap Niat Keluar Karyawan. Jurnal Inspirasi Bisnis Dan Manajemen, 6(1), 1–26. https://doi.org/10.33603/jibm.v6i1.6176
Astiko, Y., Djastuti, I., S Mas’ud, F. (2012). Analisis Pengaruh Kepemimpinan dan Keadilan Kompensasi Terhadap Kepuasan Kerja serta Dampaknya pada Turnover Intention Tenaga Keperawatan (Studi di Rumah Sakit Panti Wilasa Citarum Semarang). Diponegoro University. https://repofeb.undip.ac.id/7007/
Bakker, A. B., S Demerouti, E. (2017). Job Demands–Resources Theory: Taking Stock and Looking Forward. Journal of Occupational Health Psychology, 22(3), 273. https://doi.org/10.1037/ocp0000056
Bakker, A. B., Demerouti, E., De Boer, E., S Schaufeli, W. B. (2003). Job Demands and Job Resources as Predictors of Absence Duration and Frequency. Journal of Vocational Behavior, 62(2), 341–356. https://doi.org/10.1016/S0001-8791(02)00030-1
Bakker, A. B., S Leiter, M. P. (2010). Work Engagement: A Handbook of Essential Theory and Research. Psychology press.
Bangun, W. (2017). Manajemen Sumber Daya Manusia (Revisi). Bandung: Bumi Aksara.
Boudrias, V., Trépanier, S.-G., Foucreault, A., Peterson, C., S Fernet, C. (2020). Investigating the Role of Psychological need Satisfaction as a Moderator in the Relationship between Job Demands and Turnover Intention among Nurses. Employee Relations: The International Journal, 42(1), 213–231. https://psycnet.apa.org/doi/10.1108/ER-10-2018-0277
Budun, M., Amberi, M., S Rahmawati, E. (2021). Turnover pada PT. Jasapower Indonesia. Jurnal Bisnis Dan Pembangunan, 10(2), 38–52. https://ppjp.ulm.ac.id/journal/index.php/bisnispembangunan/article/view/10958
Collie, R. J. (2023). Teacher Well‐Being and Turnover Intentions: Investigating the Roles of Job Resources and Job Demands. British Journal of Educational Psychology, 93(3), 712–726. https://doi.org/10.1111/bjep.12587
Daniel, J. (2011). Sampling Essentials: Practical Guidelines for Making Sampling Choices. Sage. Dhananjaya, I. B. G. W., S Dewi, I. G. A. M. (2019). Pengaruh Kompensasi Finansial, Budaya Organisasi dan Kepemimpinan terhadap Turnover Intention Karyawan Koperasi Asadana Semesta Denpasar. Udayana University.
Efitriana, I., S Liana, L. (2022). Pengaruh Kompensasi, Lingkungan Kerja, dan Gaya Kepemimpinan Terhadap Turnover Intention (Studi pada Yamaha Mataram Sakti Semarang). SEIKO: Journal of Management & Business, 5(2), 182–188. https://journal.stieamkop.ac.id/index.php/seiko/article/view/2155
Firdaus, I. (2024). Pengaruh Kepuasan Kerja Terhadap Turnover Intention Pada Karyawan. CV. Wijaya Mulya Grafika Semarang. Universitas Semarang.
Fuadi, M. I., S Hidayah, N. (2024). Pengaruh Job Demands, Job Resources, dan Job Involvement Terhadap Job Satisfaction. Lokawati: Jurnal Penelitian Manajemen Dan Inovasi Riset, 2(2), 37–49. https://journal.arimbi.or.id/index.php/Lokawati/article/view/639
Ghozali, I. (2018). Application of Multivariate Analysis with IBM SPSS 25 Program. Semarang: Diponegoro University Publishing Agency.
Gillies, D. A. (1994). Nursing Management: A Systems Approach. (No Title).
Haque, M. A., Fernando, M., S Caputi, P. (2017). The Relationship between Responsible Leadership and Organisational Commitment and the Mediating Effect of Employee Turnover Intentions: An Empirical Study with Australian Employees. Journal of Business Ethics, 153(3), https://doi.org/10.1007/s10551-017-3575-6
Hasibuan, M. S. P. (2017). Manajemen Sumber Daya Manusia. Bumi Aksara.
Holliday, M. (2021). What Is Employee Turnover S Why It Matters for Your Business. Oracle NetSuite.
Ike, O. O., Ugwu, L. E., Enwereuzor, I. K., Eze, I. C., Omeje, O., S Okonkwo, E. (2023). Expanded- Multidimensional Turnover Intentions: Scale Development and Validation. BMC Psychology, 11(1), 271. https://doi.org/10.1186/s40359-023-01303-2
Indahingwati, A., S Nugroho, N. (2020). Manajemen Sumber Daya Manusia (MSDM). Scopindo Media Pustaka.
Jandu, M. (2015). Analisis Pengaruh Keterlibatan Kerja Motivasi Kompensasi dan Gaya Kepemimpinan Terhadap Turnover Intention, Studi pada PT. Zenith Allmart Precisindo Sidoarjo. Jurnal Universitas Narotama.
Jannah, K. P. N., S Nugroho, N. E. (2022). Upaya Penurunan Turnover Intention dipengaruhi oleh Tuntutan Kerja, Iklim Organisasi, dan Hubungan Interpersonal pada PT. BFI Finance, Tbk Area Surabaya. Jurnal Ilmu Dan Riset Manajemen (JIRM), 11(7). https://jurnalmahasiswa.stiesia.ac.id/index.php/jirm/article/view/4733
Kanchana, L., S Jayathilaka, R. (2023). Factors Impacting Employee Turnover Intentions among Professionals in Sri Lankan startups. Plos One, 18(2), https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0281729
Kolompoy, D. (2019). Pengaruh Beban Kerja, Disiplin Kerja, Kepuasan Kerja dan Komitmen Organisasi Terhadap Turnover Intention. Jurnal Riset Bisnis Dan Manajemen, 7(4), https://share.google/Nt2pO20NzOPPr9GdJ
Lazzari, M., Alvarez, J. M., S Ruggieri, S. (2022). Predicting and Explaining Employee Turnover Intention. International Journal of Data Science and Analytics, 14(3), 279–292. https://doi.org/10.1007/s41060-022-00329-w
Lesener, T., Gusy, B., S Wolter, C. (2019). The Job Demands-Resources Model: A Meta-Analytic Review of Longitudinal Studies. Work & Stress, 33(1), 76–103. https://doi.org/10.1080/02678373.2018.1529065
Lin, C.-P., S Liu, M.-L. (2017). Examining the Effects of Corporate Social Responsibility and Ethical Leadership on Turnover Intention. Personnel Review, 46(3), 526–550. https://doi.org/10.1108/PR-11-2015-0293
Mangkunegara, A. P., S Prabu, A. (2020). Manajemen Sumber Daya Manusia Instansi. Edisi XIV.
Bandung: PT Remaja Rosdakarya.
Mobley, W. H. (2011). Pergantian Karyawan: Sebab-Akibat dan Pengendaliannya. Pustaka Binaman Pressindo.
Mulang, H. (2022). Analysis of the Effect of Organizational Justice, Worklife Balance on Employee Engagement and Turnover Intention. Golden Ratio of Human Resource Management, 2(2), 86–97. https://goldenratio.id/index.php/grhrm/article/view/169
Nasution, M. I. (2017). Pengaruh Stres Kerja, Kepuasan Kerja dan Komitmen Organisasi Terhadap Turnover Intention Medical Representative. MIX: Jurnal Ilmiah Manajemen, 7(3), 407–428. https://publikasi.mercubuana.ac.id/index.php/Jurnal_Mix/article/view/1981
Newman, A. (2019). Entrepreneurial Self-Efficacy: A Systematic Review of the Literature on its Theoretical Foundations, Measurement, Antecedents, and Outcomes, and an Agenda for Future Research. In Journal of Vocational Behavior (Vol. 110, pp. 403–419). https://doi.org/10.1016/j.jvb.2018.05.012
Putri, M. A. (2024). Pengaruh Beban Kerja dan Disiplin Kerja Terhadap Turnover Intention Karyawan PT Jamkrida Sumsel (Perseroda). https://repository.unsri.ac.id/143780/3/RAMA_61201_01011282025122_0020058606_01_front_ref.pdf
Rivai, V., S Sagala, E. J. (2019). Resource Management. People for Enterprise from Theory to Practice. Jakarta: PT Raja. Grafindo.
Robbins, S. P., S Judge, T. A. (2022). Organizational Behavior (Update Eighteenth Edition). Pearson.
Scanlan, J. N., S Still, M. (2019). Relationships between Burnout, Turnover Intention, Job Satisfaction, Job Demands and Job Resources for Mental Health Personnel in an Australian Mental Health Service. BMC Health Services Research, 19(1), 62. https://doi.org/10.1186/s12913-018-3841-z
Schaack, D. D., Le, V.-N., S Stedron, J. (2020). When Fulfillment is not enough: Early Childhood Teacher Occupational Burnout and Turnover Intentions from a Job Demands and Resources Perspective. Early Education and Development, 31(7), 1011–1030. https://doi.org/10.1080/10409289.2020.1791648
Sugiyono, P. D. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D . Alfabeta Bandung.
Supriadi, K. V., Trang, I., S Rogi, M. H. (2021). Analisis Faktor-Faktor yang Menyebabkan Turnover Intention di PT. Sinar Galesong Prima Cabang Boulevard Manado. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 9(3), 1215–1224. https://ejournal.unsrat.ac.id/index.php/emba/article/view/35477
Sutrisno, E. (2020). Manajemen Sumber Daya Manusia.
Syapia, N. D. (2020). Pengaruh Motivasi Kerja, Kepuasan Kerja, dan Disiplin Kerja Terhadap Turnover Intention Karyawan (Studi pada Karyawan di PT. Antaran Sukses Express). Universitas Mercu Buana.
Taherdoost, H. (2016). Sampling Methods in Research Methodology; How to Choose a Sampling Technique for Research. International Journal of Academic Research in Management (IJARM), 5. https://dx.doi.org/10.2139/ssrn.3205035
Tupper, H., S Ellis, S. (2022). It’s Time to Reimagine Employee Retention. Harvard Business Publishing. https://hbr.org/2022/07/its-time-to-reimagine-employee-retention
Vander Elst, T., Cavents, C., Daneels, K., Johannik, K., Baillien, E., Van den Broeck, A., S Godderis, L. (2016). Job Demands–Resources Predicting Burnout and Work Engagement among Belgian Home Health Care Nurses: A Cross-Sectional Study. Nursing Outlook, 64(6), 542–556. https://doi.org/10.1016/j.outlook.2016.06.004
Wibowo, A. R., S Gunarto, D. (2023). Pengaruh Stress Kerja dan Kompensasi Finansial Terhadap Turnover Intention melalui Kepuasan Kerja, Soetomo Business Review, 4, 146–153.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 KAMBOTI: Jurnal Sosial dan Humaniora
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
