Pengembangan Sumber Daya Manusia Aparatur Desa: Upaya Mewujudkan Pelayanan Prima

Authors

  • Abraham Riewpassa Universitas Kristen Indonesia Maluku, Ambon, Maluku, Indonesia Author
  • Belianus Patria Latuheru Universitas Kristen Indonesia Maluku, Ambon, Maluku, Indonesia Author
  • Godprit Haris Touwely Universitas Kristen Indonesia Maluku, Ambon, Maluku, Indonesia Author

DOI:

https://doi.org/10.51135/kambotivol5issue2page72-82

Keywords:

Human Resources (HR), Public Service, Competencies of Village Administrators

Abstract

This study aims to explore the development of human resources (HR) in the administration of Makububui Village, Taniwel Subdistrict, focusing on three key aspects: basic competencies, management skills, and technical abilities, in the effort to achieve exemplary public service. The research method employed is qualitative, utilizing in-depth interviews and document analysis, involving village officials and relevant stakeholders to gain a comprehensive understanding of the HR capacity in the village. The findings indicate that a strong understanding of regulations and village authority is crucial for enhancing service effectiveness. Moreover, good management skills contribute to fostering a positive working culture among village administrators, while the enhancement of technical abilities, particularly in administration and public service, improves efficiency and responsiveness to community needs. This research provides valuable insights into strategies for developing HR capacity in village administration, ultimately aiming to improve the quality of public services sustainably.

References

Abadi, T. W., Rodiyah, I., & Sukmana, H. (2020). The Competence and Performance of Village Apparatus in Sidoarjo Regency. JKMP (Jurnal Kebijakan Dan Manajemen Publik), 8(2), 60–72. https://doi.org/https://doi.org/10.21070/jkmp.v8i2.1151

Akbar, I., Saiman, S., & Salahudin, S. (2021). Effectiveness of Regional Development Planning: A Systematic Literature Review. Jurnal Ilmiah Ilmu Administrasi Publik, 11(2), 518–535. https://doi.org/https://doi.org/10.26858/jiap.v11i2.22432

Aminudin, A. (2019). Implementation of Good Village Governance in Village Development. Journal of Public Administration and Local Governance, 3(1), 1–17. https://doi.org/https://doi.org/10.31002/jpalg.v3i1.1356

Andriyanti, A., & Savitri, D. A. M. (2024). The The Influence of Accountability, Transparency, and the Role of Village Apparatus on the Management of Village Revenue and Expenditure Budget. Jurnal Akuntansi, 14(3), 191–199. https://doi.org/https://doi.org/10.33369/jakuntansi.14.3.191-199

Annahar, N., Widianingsih, I., Muhtar, E. A., & Paskarina, C. (2023). The Road to Inclusive Decentralized Village Governance in Indonesia. Sustainability, 15(11), 8616. https://doi.org/https://doi.org/10.3390/su15118616

Bahari, C. (2022). Kinerja Perangkat Desa dalam Pelayanan Administratif di Kantor Kepala Desa Rancah Kecamatan Rancah Kabupaten Ciamis. http://repository.unigal.ac.id:8080/handle/123456789/2257

Bu, H., & Bu, J. (2020). Research on the Improvement of Village Governance Efficiency Based on Blockchain Technology. https://doi.org/https://doi.org/10.5539/jas.v12n9p192

Chalil, T. M. (2020). the Efficieny of Village Government Spending in Indonesia: a Meta-Frontier Analysis. Journal of Indonesian Economy and Business, 35(1), 1–16. https://doi.org/10.22146/jieb.44660

Darmi, T., & Mujtahid, I. M. (2021). Exploring Village Funds Management on The Perspective Capacity Village Apparatus’s of Bengkulu Province in 2018-2019. Journal of Governance and Public Policy, 8(3), PROGRESS. https://doi.org/10.18196/jgpp.v8i3.11745

Dilham, A., Yulinda, P., & Fawzeea Sembiring, B. K. (2020). Village Office Development Model for E-Government Based Village Apparatus Performance. International Journal of Management, 11(5). https://doi.org/10.34218/IJM.11.5.2020.035

Djafri, N., Botutihe, S. N., Pauweni, A. A. J., Smith, M. Bin, & Badu, S. Q. (2022). Leadership Management of Village Heads Based on Soft Skill Development of Coastal Communities in Indonesia. Problems and Perspectives in Management, 20(3), 233. https://doi.org/10.21511/ppm.20(3).2022.19

Faiqoh, A. R. M., Suaedi, F., & Setijaningrum, E. (2022). The Effect of Competency and Training on Performance through Organizational Commitments to Village Apparatus. Airlangga Development Journal, 80–92. http://repository.unair.ac.id/id/eprint/126542

Fejfarová, M., & Fejfar, J. (2022). Employee Training and Development and Competency-Based Approach: Any Relationship?. Journal on Efficiency and Responsibility in Education and Science, 15(4), 242–250. https://doi.org/http://dx.doi.org/10.7160/eriesj.2022.150405

Ginting, A. H., Widianingsih, I., Mulyawan, R., & Nurasa, H. (2023). Village Government’s Risk Management and Village Fund Administration in Indonesia. Sustainability, 15(24), 16706. https://doi.org/https://doi.org/10.3390/su152416706

Hafizi, R. (2023). The Important Dimensions of Legal Instruments for Sustainable Development in Villages. Russian Law Journal, 11(5), 856–870. https://cyberleninka.ru/article/n/the-important-dimensions-of-legal-instruments-for-sustainable-development-in-villages

Hafizurrahman, M., Suhaedi, W., Wali, K., Darwish, B. K., Velasco, R., Carolina, Y., Rapina, R., Susilawati, C. D. K., & Patria, N. (2024). International Journal of Academe and Industry Research: Volume 5 Issue 1 March 2024. Institute of Industry and Academic Research Incorporated. https://books.google.co.id/books?hl=en&lr=&id=oCkHEQAAQBAJ&oi=fnd&pg=PA1&dq=M.+Hafizurrahman,+Wirawan+Suhaedi+%26+Nurabiah+(2024).

Hermawan, H., & Muhtar, E. A. (2022). Pengelolaan Administrasi Umum Pemerintahan Desa dalam Perspektif Implementasi Kebijakan Publik di Desa Rian dan Desa Kapuak. J. Adm. Reform, https://e-journals.unmul.ac.id/index.php/JAR/article/viewFile/7456/

Husni, M., Damayanti, R. A., & Indrijawati, A. (2023). The Role of the Village Government Performance and Transparency in Influencing Village Public Trust. Journal of Accounting and Investment, 24(2), 450–461. https://doi.org/https://doi.org/10.18196/jai.v24i2.17114

Junaedi, J. (2023). Implementation of Village Governance Based on Principles of Good Governance of Public Service in Indonesia. International Journal of Business, Law, and Education, 4(1), 249–266. https://doi.org/https://doi.org/10.56442/ijble.v4i1.160

Junarto, R., & Salim, M. N. (2022). Strategi Membangun Kemandirian dan Kesejahteraan Masyarakat Desa: Bukti dari Gunung Sewu Geopark, Indonesia. Tunas Agraria, 5(2), 142–164. https://doi.org/https://doi.org/10.31292/jta.v5i2.181

Kairupan, S. B., Mandagi, M., Mantiri, J., & Rantung, M. (2023). Performance of Village Government Apparatus in Public Service in Administration (Case Study in Taas Village, Tikala Subdistrict, Manado City). Unima International Conference on Social Sciences and Humanities (UNICSSH 2022), 1808–1816. https://doi.org/https://doi.org/10.2991/978-2-494069-35-0_216

Lathifah, H., Frinaldi, A., Asnil, A., & Putri, N. E. (2024). Analisis Akuntabilitas Birokrasi Publik dalam Sistem Keuangan Dareah dan Dampaknya Terhadap Kinerja Pelayanan Publik. Professional: Jurnal Komunikasi Dan Administrasi Publik, 11(2), 585–592. https://doi.org/https://doi.org/10.37676/professional.v11i2.7224

Letsolo, M. I. G., Wanjiru, N. B., & Gaiku, P. (2022). Monitoring Budget Allocation on Performance of Socio-Economic Empowerment Projects: A Case of Women and Law in Southern Africa Research and Education Trust Project. Social Sciences, 3(9), 55–67. https://doi.org/https://doi.org/10.19044/esj.2022.v18n19p158

Listiawati, N., Ansari, M. I., Novitasari, E., Fitri, D. N., Ichsan, H., & Tahawa, T. H. B. (2025). Village Sustainable Development Goals (SDGS): Budgetary, Human Resources, and Technology Contributions. Owner: Riset Dan Jurnal Akuntansi, 9(1), 557–565. https://doi.org/10.33395/owner.v9i1.2522

Liu, Y., & Yang, W. (2019). Leadership and Governance Tools for Village Sustainable Development in China. Sustainability, 11(20), 5553. https://doi.org/https://doi.org/10.3390/su11205553

Lukiastuti, F., & Djou, L. D. G. (2022). The Mediation Role of the Village Fund Management System on the Relationship Between HR Advantages, Utilization of IT, and Village Government Performance. Jurnal Bina Praja, 14(2), 349–359. https://doi.org/https://doi.org/10.21787/jbp.14.2022.349-359

Madjid, A., Rahmawan, T. I., & Damayanti, G. (2022). Village Regulation as a Participation-Based Development Instrument in Indonesia. International Journal of Social Science Research and Review, 5(1), 34–44. https://doi.org/10.47814/ijssrr.v5i1.146

Nasution, W. (2022). Kualitas Pelayanan Publik di Kantor Kelurahan Desa Sidorame Medan Perjuangan. AS-SIYASAH: Jurnal Ilmu Sosial Dan Ilmu Politik, 7(1), 47–51. https://ojs.uniska-bjm.ac.id/index.php/Asy/article/view/6304/3808

Neta, Y., Budiyono, B., Firmansyah, A. A., & Evendia, M. (2024). The Establishment of Village Regulations in the Context of Village Democratization. Fiat Justisia: Jurnal Ilmu Hukum, 18(2), 109–126. https://doi.org/https://doi.org/10.25041/fiatjustisia.v18no2.3204

Nst, A. P., & Malikhah, I. (2020). Analysis of the Effectiveness of Village Fund Allocation Management in Realizing Good Governance in Village Pahlawan Batubara District. 23, 17514–17522. https://doi.org/https://doi.org/10.33258/birci.v5i2.5710

Nur, F., Dwiputrianti, S., & Jubaedah, E. (2024). Pengembangan Kompetensi Aparatur Desa melalui Analisis Kebutuhan Pendidikan dan Pelatihan Pemerintahan Desa and Training Needs Analysis. file:///C:/Users/Admin/Downloads/1089-3818-2-PB.pdf

Permatasari, M., & Khair, O. I. (2025). Digital Village Transformation: A Human Resource Readiness Perspective. ARISTO, 14(1), 35–61. https://doi.org/10.24269/ars.v14i1.10962

Rahman, N. (2023). The Role of the Village Head as Development Administrator. Jurnal Ad’ministrare, 10(2), 411. https://doi.org/10.26858/ja.v10i2.58854

Rahmatunnisa, M., Suwaryo, U., & Yuningsih, N. Y. (2023). Local Government Capability in Managing Village Owned Enterprises (BUMDes) in Indonesia: A Case Study of Bintan Regency. Lex Localis: Journal of Local Self-Government, 21(3). https://doi.org/10.4335/21.3.707-727(2023)

Saragih, J. (2024). Leadership And Public Service: Analyzing the Impact of Village Heads in Rural Governance. Komitmen: Jurnal Ilmiah Manajemen, 5(1), 95–107. https://doi.org/https://doi.org/10.15575/jim.v5i1.35420

Sen, A. (1999). Freedom. The Belknap Press of Harvard University Press, Cambridge, MA. https://shorturl.at/PN1nX

Setijaningrum, E., Mardiyanta, A., Wardiyanto, B., & Samad, S. A. (2025). When Silence Speaks: Public Service Innovation, Village Authority, and the Negotiation of Traditional Justice in Rural Indonesia’s Youth Protection System. Social Sciences (2076-0760), 14(1). https://doi.org/https://doi.org/10.3390/socsci14010022

Sulaiman, R. M. S., & Mashari, A. N. (2023). Good and Sustainable Village Governance: Unpacking the Responsibilities of the Village Head. Pakistan Journal of Life and Social Sciences, 22, 2. https://doi.org/https://doi.org/10.57239/PJLSS-2024-22.2.00674

Sulistyowati, R., & Nataliawati, R. (2022). Analisis Akuntabilitas , Transparansi, dan Partisipasi. Owner Riset dan Jurnal Akuntansi, 6(2), 1798–1811. https://doi.org/: https://doi.org/10.33395/owner.v6i2.819

Swastuti, E. (2024). Realizing Human Development Improvement in the City of Pekalongan (Regional Apparatus Assistance Action Study in Drafting Regional Action Plan for Improving Human Development Index). Proceedings of International Conference on Social, Politics, Administration, and Communication Sciences, 1(1), 58–73. https://jurnal2.untagsmg.ac.id/index.php/ICoSPACS

Wahyuni, T., & Astuti, S. (2021). Pengaruh Audit Manjemen Sumber Daya Manusia Terhadap Kinerja Pengelola Keuangan Desa. Jurnal Ilmiah Mahasiswa Manajemen, Bisnis Dan Akuntansi (JIMMBA), 3(4), 623–635. http://journal.stieputrabangsa.ac.id/index.php/jimmba/index

Xiao, M., Luo, S., & Yang, S. (2024). Synergizing Technology and Tradition: A Pathway to Intelligent Village Governance and Sustainable Rural Development. Journal of the Knowledge Economy, 1–56. https://doi.org/https://doi.org/10.1007/s13132-024-01937-6

Yudastio, Y., & Azriya, N. (2022). Accountability, Transparency, and Participation in Village Fund Management. Jurnal Sains Sosio Humaniora, 6(1), 53–66. https://doi.org/10.22437/jssh.v6i1.19393

Downloads

Published

10-04-2025

How to Cite

Riewpassa, A. ., Latuheru, B. P. ., & Touwely, G. H. (2025). Pengembangan Sumber Daya Manusia Aparatur Desa: Upaya Mewujudkan Pelayanan Prima. KAMBOTI: Jurnal Sosial Dan Humaniora, 5(2), 72-82. https://doi.org/10.51135/kambotivol5issue2page72-82

Similar Articles

1-10 of 29

You may also start an advanced similarity search for this article.